Monday, 29 September 2014

6 tips to get your customer ready to move


To help make your customer’s move as enjoyable and exciting as it should be, we have the time to find out what things 'movers' most commonly forget . These oft-forgot items are listed in this article, to help minimise the stress of moving and for renters will ensure they get their bond back. You could also visit us at Direct Connect for full list of Moving Checklist.

Before Moving Day:
  • Write a Checklist - Yes, write a checklist! This may be the simplest task to complete, but it?s commonly forgotten because of that simplicity. This is the most important part of organising your move, as it allows you to ensure everything is planned for before, during and after the move. This can then eliminate any concern of leaving behind belongings, or not planning ahead.

    When writing a checklist, be sure to add specific details. For example; don't just write boxes as a checklist point; estimate or determine how many boxes you may want or need. You can then mark down how many boxes you use so that there is no risk in losing any of your personal items or belongings.
  • Protective Materials - The first protective material everyone thinks of is bubble wrap. However, this isn't always the most appropriate protection material when moving. Items such as moving blankets or rags have more flexibility and are better suited for larger items such as dining tables, coffee tables and couches etc. They allow you to shape the material better to protect the edges of your larger furniture items.

    On top of this, when you're transporting furniture or fragile items, you want to ensure that these won't move around and damage one another. Simple materials such as ocky straps, rope or ties are ideal for packing your belongings for travel.

    Last but not least, tape. Whether it's masking or regular tape, this is an essential for not only securing boxes but for holding the blankets and rags in place when transporting your belongings.
  • Label by location and contents - Labeling your boxes is something that everyone does; however after the large number of boxes you will pack it's easy to forget what contents are in each box. When labeling each box, simply include more detail than just the room or location. For example: label the box 'Kitchen, Bowls'.  This way when you're packing, you save yourself a great deal of time.

Organising Utility Connections:
  • Disconnect & Reconnect your current utilities - When it comes to moving home these two tips are constantly forgotten and can quickly become the biggest problem you'll have before moving day. Organising your phone connections, TV connections and other utilities with your provider is essential and needs to be done as early as possible. It's is important to give them as much notice as you can as this will help you have a seamless transition when turning off and turning on your connections.

    It's a pain to be charged for a connection when you're no longer living in that household as well as not having a connection to any utilities once you?ve moved into your new place.


Moving Day:
  • Give yourself twice as much time - It is very common to underestimate the time that it takes to move. There is an extensive list of jobs and tasks that you need to do prior to the move and on moving day in particular. It's always better to overestimate your time to ensure everything is complete during the time period you've hired a moving company, or for the time you've set yourself to move.
  • Don't forget the Small Things - These are the smaller items that are usually of less value, however are commonly forgotten or left behind. Items such as:
    • General Items
      • Phone/iPod/iPad/Computer chargers and cables
      • Power boards
      • Door hanging mirrors/hooks
      • Any storage items from under the house, storage cupboards or in the garage
    • Kitchen Items
      • Cutlery trays from your cupboard
      • Food from the pantry or kitchen
    • Bathroom Items
      • Shampoo & Conditioner
      • Toilet Cleaners
      • Bins
      • Cupboard items
If your customer follows these tips, they’ll get into their new place with ease and hopefully without any panic calls to the property manager. 

Article provided by Direct Connect.

Please contact 1300 664 715 or visit http://www.directconnect.com.au/ for an Australia-wide service.

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