Having a learning culture in property management will take
you one step beyond simply having the skills you need to deliver a good
service. It will empower your staff to achieve dramatically improved results
compared to traditional businesses. Because as you are enabling staff to
anticipate and adapt to change, as well as grow through innovation, they will
also become more energetic, loyal and goal orientated.
Creating a learning culture requires a change in the way you
see the traditional real estate model – usually heavily focused on sales
training. To develop a company wide learning culture, training must become a
key focus in the overall business strategy and it needs to be seen as a long
term commitment (not a quick fix). A true learning culture continuously
challenges its own systems and way of doing things, ensuring continuous
improvement for not just the business but the individuals themselves.
Training can be a strong motivating factor for your staff, for
some property managers this progress and development will be more important
than money, as it helps them grow and gain new skills. It will help their
performance at work and make them feel part of something bigger than
themselves. Your workplace can become a business that people strive to come and
work for.
On a team management level it will also get everyone
functioning together, trusting and complementing each other and through having
common goals will be able to produce extraordinary results. To be effective, training
needs the full participation and commitment of all staff, at all levels –
especially you.
To get started on redesigning your learning culture, we have
a great analysis tool that can help you to identify where your company is
currently at in regards to learning culture, click
here to receive the “Learning Culture Audit” checklist!
If you are Real+ member, click here to visit Real TV where you can watch the webinar, 'Team Management Tools'
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